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Support integration

Intercom dashboards on Apple TV and every office display

Your Intercom support load, live on every office display. Connect Intercom, describe the dashboard you want, and your AI builds it. It runs on an Apple TV, a native tvOS app. Always on.

Get StartedSee how it works
Open conversations by stateLive
38
Open
12
Snoozed
64
Closed today
1h 12m
Waiting longest

An example Intercom widget. You describe it, your AI builds it.

What you can build

Real widgets, not mockups of a single layout. Each one is a screen you can stand up from Intercom.

Median first response, last 12 weeksLive
9m 12s-16% QoQ
  • →Open conversations by state: open, snoozed, and closed today.
  • →Median first response time, trending over time.
  • →Conversations closed today against your target.
  • →A teammate leaderboard by conversations closed.
  • →The conversation flow, from received to resolved.
  • →A celebration on screen the moment a conversation is closed.

What you can pull from Intercom

Dance Party reads your Intercom workspace through Intercom's own API, read-only. Anything below can go on a screen. You never write a query.

Conversations

API docs ↗
  • Open, snoozed & closed
    Conversation counts by state, for a live support queue.
  • Priority & read status
    Whether each conversation is priority, and read or unread.
  • Timestamps
    Created, updated, and waiting-since times, for response and wait metrics.
  • Assignee
    The teammate and team each conversation is assigned to.
  • Source
    Where the conversation came from, and its subject line.

Teammates & teams

API docs ↗
  • Teammates
    Name, email, away mode, and inbox seat for each teammate.
  • Teams
    Every team and the teammates on it, to group the board.

Contacts & companies

API docs ↗
  • Contacts
    Users and leads, with role, email, created, and last-seen times.
  • Companies
    Company name, user count, size, industry, and website.

How to connect Intercom

API key connection. No code, no drag-and-drop.

  1. 1
    In Dance Party, open Settings, then Integrations.
    Integrations
    Connect a data source and DJ Agent builds dashboards from live data. Connected accounts power widgets that refresh on their own.
    Intercom logoIntercomNot connected
    Conversations, response times, and support load on the wall.
    Connect Intercom
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    Connect Slack
    Stripe logoStripeNot connected
    Revenue, MRR, and new customers on the wall.
    Connect Stripe
    Notion logoNotionNot connected
    Docs, tasks, and database records on the wall.
    Connect Notion
    Google Analytics logoGoogle AnalyticsNot connected
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    Connect Google Analytics
  2. 2
    Click Connect on Intercom, then paste your Intercom access token. Dance Party stores it encrypted and connects.
    The Intercom integration card where you paste your Intercom access token.
    Get your Intercom access token ↗
  3. 3
    Describe the dashboard in plain English. For example: open conversations and median response time.
    New dashboard+ Widget
    Describe a widget in DJ Agent, or click + Widget
    DJ Agent
    DATA SOURCES
    Intercom logoIntercomConnected
    Show our Intercom support load: open conversations and median response time.Send
  4. 4
    Your AI builds the widget from your live Intercom data and drops it on the board.
    New dashboard+ Widget
    Intercom logoOpen conversations by stateLive
    38
    Open
    12
    Snoozed
    64
    Closed today
    1h 12m
    Waiting longest
    DJ Agent
    DATA SOURCES
    Intercom logoIntercomConnected
    Show our Intercom support load: open conversations and median response time.Send
  5. 5
    Assign the dashboard to a screen. It goes live on the display.
    The Screens page in Dance Party where you pair a display and assign a dashboard.

Read-only, always. Dance Party uses your Intercom access token to read your data and render dashboards. It never opens, replies to, closes, or changes anything in Intercom. Your token is stored encrypted.

Frequently asked questions

Can I show an Intercom dashboard on a TV?

Yes. Connect Intercom, describe the dashboard, and your AI builds it. It runs on an Apple TV, a native tvOS app, on any office display. Always on, and it refreshes on its own.

Is the Intercom connection read-only?

Yes. Dance Party uses your Intercom access token to read your data and render dashboards, and never opens, replies to, or closes anything. Your token is stored encrypted.

Does Dance Party show live Intercom data?

Yes. Each dashboard refreshes on its own schedule, within minutes. No manual updates.

Can it show response times and open conversations?

Yes. It reads your conversations and their timestamps to show open conversations by state, median first response time, conversations closed today, and a teammate leaderboard. You describe it in plain English and your AI builds it.

Do I need to build the Intercom dashboard myself?

No. You paste your Intercom access token once, then describe what you want. There is no query builder and no drag-and-drop editor. Your AI builds the dashboard and deploys it to a screen.

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Put your Intercom dashboard on every display

Connect Intercom. Describe what you want. Your AI builds it and it runs on every office display, 24/7.

Get Started
Learn more: How to put a dashboard on a TV · AI dashboards vs prebuilt dashboards